1. Identifying Common Interests

Goin’s Group Chats allow students to join communities and even create their own groups based on their interests, whether those are sports, hobbies, or academic pursuits. By observing which groups students gravitate towards, universities can gain a clearer understanding of what interests their incoming class. This data helps universities tailor campus activities, clubs, and resources to better meet student needs, ensuring they provide the right support and opportunities to keep students engaged and satisfied—extending the support Goin brings beyond the pre-arrival stage and into their study years.

2. Gaining Insights into Practical Needs

The logistics of starting university—such as study preparation, finding roommates, and navigating enrollment processes—can be overwhelming for students. Goin's Group Chats provide a space where students can discuss these practical concerns. By analyzing these discussions, universities can identify common challenges and areas where students may need additional support. Whether it’s clarifying enrollment procedures or offering more resources for study preparation, universities can proactively address these needs, improving the student experience and reducing friction during the transition to campus life—ensuring that the next cycle is even smoother.

3. Understanding Student Dynamics and Early Friendships

A key factor in student retention is the sense of community and belonging that students feel. Through Goin’s Group Chats, universities can observe how students interact and form early friendships. Understanding these dynamics allows universities to create an inclusive and supportive environment right from the start. For example, if many students are bonding over specific interests or backgrounds, universities can create events or initiatives that build on these connections, strengthening the overall campus community and deepening the connection students feel toward the university.

4. Discovering Niche Interests and Emerging Trends

Universities are filled with diverse communities and interests, some of which may not be immediately visible. More often than not, students use Goin’s Group Chats to connect with others who share more niche or specialized interests—whether it’s students with disabilities who need to learn more about accessible facilities or groups for students with children looking for common ground. By tracking the formation of these smaller, specialized groups, universities can stay ahead of emerging trends and better understand the unique needs of their student body. This knowledge allows universities to support these communities effectively, creating a more engaged and satisfied student population.

Bonus: Encouraging Peer Support and Reducing Administrative Effort

One of the most powerful aspects of Goin’s Group Chats is how naturally students gravitate towards supporting each other early on. Students often feel more comfortable discussing concerns and sharing experiences with their peers rather than with university administration. This peer-to-peer interaction not only builds trust and camaraderie but also allows universities to take a more hands-off approach in certain areas, saving valuable staff time and resources. By empowering students to help one another, universities can focus their efforts on more critical support areas, while still ensuring that students feel connected and supported throughout their journey.

Leveraging Group Chats for Student Success

Goin’s Group Chats provide universities with a window into their students' world, offering valuable insights that go beyond traditional data collection methods. By identifying common interests, gaining insights into practical needs, understanding student dynamics, discovering niche interests, and encouraging peer support, universities can better tailor their offerings and support systems to meet the evolving needs of their students.

If you're looking to deepen your understanding of your students and enhance their engagement from day one, Goin’ might be the solution you’ve been searching for. Reach out to learn more about how we can help you leverage these insights to create a thriving, connected campus community.